Customer Support Manager - Spanish

Elevation Recruitment
£22000 - £24000/annum
13 Jul 2017
12 Aug 2017
Contract Type
Full Time
Elevation Recruitment Group Office Support is currently recruiting on an exclusive basis for a leading Global business operating in the metals industry. As a result of continued success and very impressive growth, an outstanding opportunity has arisen for an experienced Customer Support Account Manager with experience within supply chain technical and production activities. Due to the vast, global presence of the business, staff in the Customer Support team are multi lingual as the accounts they manage are internationally based. This opportunity is to work very closely with colleagues and a client base in Spain therefore it is essential the successful candidate is fluent in written and verbal Spanish and English.

The purpose of the role is to heavily support the Customer Support team and Commercial Managers, delivering the organisations commercial strategy and company targets through the provision of world class customer service.

Duties & Responsibilities Include:

- Develop and maintain key relationships with Spanish client base
- Ensure the accurate and complete compliance of all customer orders
- React at all times within agreed time scales to all customer requests
- Maintaining and driving good Health & Safety standards and practices
- Demonstrate knowledge of steel production methods
- Close liaison with Technical Supply Chain and external Stakeholders

Key Skills Required:

- Fluent in verbal and written Spanish
- At least 4 years experience in a business critical customer service environment
- Excellent customer facing skills
- Drive and interest in cross functional cooperation
- Knowledge of steel production methods
- Experience of and ability to deal with key stakeholders

Elevation Office Support is a specialist division of Elevation Recruitment Group focusing on the recruitment of talented Administrators to Senior Office Managers throughout Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.

Please visit our website at (url removed) for more information on