Head of Commercial Services - are you a strategic relationship builder?

Recruit Recruit Limited
Wolverhampton, West Midlands
13 Jul 2017
12 Aug 2017
Contract Type
Full Time

Head of Commercial Services

£37,500 plus £10,000 OTE plus an attractive benefits package


Our client a well established and reputable membership organisation based in Wolverhampton are looking to recruit a Head of Commercial Services to lead on increasing the percentage of overall turnover that comes from commercial products and services. This role would suit someone who wants to work for a successful and well established organisation who is highly commercial, strategic and sales focussed.

The duties of the Head of Commercial Services will include:

• Assist and guide the team to identifying new market opportunities, determining the optimal pricing levels to balance profit with customer/client satisfaction, and directing procurement operations.

• To provide visible and strategic leadership.

• Ensuring customer retention remains high and encourage new business growth.

• Provide tailor-made advice, recommendations and support services to existing and potential new customers

• Further develop existing and future, high value and complex supplier contracts.

• Oversee the identification, nurturing and closing of new sales opportunities within a defined account base

• Asses all proposals, tenders to ensure both retention of existing business and successful on boarding of new business, providing recommendation for group sign off

• Maintain an up-to-date knowledge of emerging markets, market trends and developments in areas of interest and relevance to the business, delivering opportunities for next generation solutions

• Develop and optimise existing event solutions, continuously seeking improvements in efficiency and effectiveness, which includes sign off of each event P&L

• Interact closely with the direct reports and Director, to gather, monitor and analyse the performance of the team and division

• Ensure all payments are recovered in agreed terms

• Drive an increase the income generated in conjunction with the up-sell and cross-sell of services and products offered

• Review and update management information to ensure team deliver timely, accurate reporting which will drive out KPI's

The ideal Head of Commercial Services will have the following key skills:

• P&L experience

• Must have a full UK driving licence

• Experience of working in a high-pressure business to business sales environment

• Experience of managing accounts and relationships for multiple clients

• Experience of presenting to clients at a senior management level

• Must be driven, motivated and used to working within a challenging environment

• A finisher, by nature with an ability to know how to close a deal

• Ability to analyse results, identify and explain any variance from targets;

• An ability to present bespoke proposals that meet customers' needs

• Good verbal and written communication skills with the ability to build effective business and colleague relationships

The company offer a competitive salary paying £37,500 plus £10,000 OTE plus an attractive benefits package including free car parking.