Customer Consultant

Car Shop
Norwich, Norfolk
13 Jul 2017
12 Aug 2017
Contract Type
Full Time

Are you a natural at building rapport and delivering exceptional customer service?

Then CarShop want to hear from you. We are looking for a number of Customer Consultants / Sales Executives to come and join the CarShop family. Unlike your conventional motor retail dealerships you can feel the buzz and excitement as soon as you step through our doors. With a busy pace, fantastic earning potential and loads of support this is really the place to be. CarShop offer first class training, career progression and superb benefits why would you want to work anywhere else!

Here at CarShop, we are absolutely committed to making sure our Colleagues have a great place to work, are excited and engaged in what they are doing and are rewarded for their achievements.

Our fantastic benefits package includes:

22 days’ holiday that increases with length of service

BUPA Private medical insurance options

Salary sacrifice schemes including childcare vouchers and cycle to work

Discounted gym membership

Life Assurance scheme

Let’s start with the facts

CarShop aims to be the employer of choice within the motor retail industry. We put a lot of time and effort into finding and nurturing the very best candidates for every job, recognising and rewarding your achievements and supporting your personal development. 

Achieving this goal will help us maintain our position as the UK’s leading used car supermarket group. It will also enable us to set the standard by which all other motor dealerships and car supermarkets are measured. Established in 1999, CarShop have a £200 million annual turnover, 20,000+ annual retail sales, up to 3,500 cars in group stock at any one time, over 500employees, 17 years of experience, 5 huge retail stores, and huge ambition for continued innovation and success. 

The job in a nutshell

As a Customer Consultant, you will be responsible for delivering a friendly, customer orientated service, adhering to our buying process at all times, ensuring monthly sales targets are achieved. 

What you will be doing

Welcoming customers and building rapport with them

Assisting customers in our buying process, including information gathering, conducting test drives and proposing a range of products

What we expect from you

The ability to communicate with a diverse work and Customer groups

To be self-motivated and driven to succeed and achieve 

To demonstrate an interest and passion in what we do

Flexibility and commitment – you will be expected to work evenings, weekends and bank holidays

Essential: Full UK/EU Driving Licence

What happens next?

Once you have completed your application, our People Team will initially consider your skills and experience based on your CV and application. If suitable, our team will then contact you to advise you of the next stage. 

CarShop is an equal opportunities employer and positively welcomes all applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.