International Credit Controller

Kaplan International
West London, London
13 Jul 2017
12 Aug 2017
Contract Type
Full Time

We are recruiting an International Credit Controller to join our team at our West Kensington, London head office. Reporting to our International Credit Manager you will be a key member of our finance team with responsibility for auctioning and administering accurate collection processes. You will ensure that outstanding debtor balances are chased on time, payments are posted and accounts are reconciled.

Your main responsibilities will include:

  • Preparing monthly collections processes within prescribed guidelines. Collection of outstanding balances by email, fax and telephone (chasing outstanding debt makes up 70% of this role)
  • Issuing copy invoices when required by email, post or fax
  • Liaising with relevant country sales advisors/ managers and customer service personnel at schools to effect collection of monies outstanding as required
  • Processing payments from agents/students and allocating/ reconciling accounts accordingly
  • Processing credit card payments
  • Processing refunds and commission payments to students/agents
  • Investigating and clearing of old outstanding balances
  • Liaising with internal and external parties to resolve queries as necessary
  • Preparing payment plans for agents
  • Fostering and maintaining good business relationships with agents and all stakeholders
  • Identifying and recommending process improvements related to own work

About you

To be successful in the role you will have the following:

  • Significant experience working in a pure credit control role
  • Some knowledge of and experience of working with accounting principles
  • Ability / desire to work in a high volume, transactions orientated environment
  • Excellent keyboard skills and knowledge of accounting systems
  • Ability to demonstrate organizational savvy in getting things done through formal and informal networks
  • Team player with flexibility to work additional hours to complete the task if required, or help out other team members
  • Client focus and good communication skills
  • Basic financial training (desirable)
  • Fluency in a second language(desirable)
  • Knowledge of Great Plains accounting system(desirable)

About us:

Kaplan International English a division of Kaplan Inc. (a subsidiary of Graham Holdings Company), is an exciting company in the world of international education. With 44 English language schools in the UK, Ireland, USA, Canada, Australia and New Zealand, we are a leading provider of English language courses and other study abroad programmes for students from more than 100 countries around the world.

Application method

Please apply via our online application form with your CV and covering letter highlighting why you believe you are suitable for the role.

Closing date: Friday, 21st July, 2017