Desktop & Server Support Technician

HR GO Recruitment
Ashford, Kent
13 Jul 2017
12 Aug 2017
Contract Type
Full Time

The Company:

An award winning organisation that has been trading locally for over 30 years and is part of a larger global group.They work with some very reputable brands and clients offering business solutions and services. A forward thinking innovative company that really value the opinions and ideas of its employees.

The Role:

  • Handle escalated calls from first/second line technicians
  • Maintain corperate infrastructure, including Active Directory, LAN, Internet access, firewalls and Exchange 2010+
  • Administer the Hyper -V HAC and SAN
  • Administer the Avaya IP 500 VOIP telephone system
  • Monitor and troubleshoot server and network performance to ensure any necessary action is taken
  • Continually review and create backup and disaster recovery systems and processes
  • Update operational documentation
  • Research, recommend, plan and implement infrastructure system projects
  • Ensure security appliances and software is constantly updated and operational

Technical skills required:

Must have excellent knowledge of;

  • Microsoft windows server 2003/2008/2012 including NLB and clustering
  • Hyper-V
  • Microsoft Exchange Server 2010+
  • Microsoft Active Directory, Group Policy

Will have a solid understanding of and experience in;

  • Troubleshooting networking protocols and technologies such as TCP/IP,DNS,DHCP,routing and vLANs
  • Backing up systems (preferably AppAssure)
  • Microsoft windows 7, 8, 10+
  • Installing, configuring and managing switches and routers

Will have knowledge of;

  • SQL Server 2008+
  • iSCSI/Fibre channel storage area
  • Windows Script Host/VBScript/PowerShell
  • Patch management deployment/Windows Software Update Services

If successful you will be entitled to 25 days annual leave plus your birthday off, organised fun days and parties and much more!