Technical Specialist

Premiere People
£25000 - £35000/annum
13 Jul 2017
12 Aug 2017
Contract Type
Full Time
Technical Specialist

We are urgently seeking a Technical Specialist to work for a top 100 company based in Belfast. This is a permanent position with an excellent package along with attractive company benefits.

Technical specialist The Role

This exciting Technical Specialist position; we are looking for talented and experienced IT professionals with a strong foundation in business intelligence and analytics support, who can contribute to the organisations success across digital analytics expansion.

This role is to provide management and administration of an Adobe Analytics Campaign platform that is integrated into a number of key LOB applications. Reporting to the Application Support Development Lead, the successful candidate will be responsible for developing and supporting our digital analytics and marketing solutions, development and support of data architecture, design and implementation of integrations to other application.

Technical specialist Key Duties

* Full responsibility for Adobe Analytics and Adobe Campaign support
* Ensure data integrity & documentation of tracking standards
* Troubleshoot and debug analytics and campaign implementations
* Work across both marketing and Group IT support functions to support teams with analytics expertise
* Engage with marketing teams to ensure the analytics and campaign solutions continuously meets business requirements
* Deliver clear and actionable recommendations to improve and optimise the customer experience
* Acting as a system expert by responding to and developing ad hoc queries and providing application support
* Responsibility for providing root cause analyses to Adobe platform system issues and management of third level support
* Development of application strategies, data architecture, data integration, software development and IT solution design
* Proactively monitoring of systems patterns to improve overall process and performance
* Liaising with internal customers to design functional enhancements
* Communicating business specifications in a clear and concise manner
* Conducting detailed software development, testing, reviewing test cases and evidence before applying changes to the production environment
* Delivering continuous process improvement
* Providing support and development to business process areas
* Providing out-of-hours support on a rota basis when required

Technical specialist Essential Criteria

* Extensive experience in writing custom SQL queries
* Experience working with data warehouses
* Strong experience of providing technical support for multiple applications
* Understanding of system interfaces including internal and external system data exchange
* Stakeholder management skills, including strong communication and presentation skills

Desirable Criteria

Although not essential, ideally you should possess the following attributes;

* Experience in interfacing between business and implementation units
* Experience in designing solutions and writing technical documentation for a medium/large scale commercial website
* Experience in working with SQL Server Integration Services SSIS
* Experience using web analytics tools (e.g. Site Catalyst, Google Analytics, etc.)
* Hand-on experience using Adobe Analytics with expert knowledge of Adobe Analytics or Adobe Campaign
* Working knowledge of API (Application Programing Interface)
* Experience on technical architecture/framework of analytical eco-system(s)
* Experience of delivering projects to, or supporting systems for the Energy and Utility sectors
* Strong working knowledge and understanding of HTML, JavaScript and Web 2.0 landscape
* Solid experience in a project delivery or support role designing developing, testing and deploying complex applications with familiarity of one of the following technologies;

1 Oracle RDBMS
2 Unix
3 .Net Framework (C#.NET, VB.NET, ASP.NET)
4 Java - Enterprise application development and design patterns

Salary will be depending on experience and will range from £25k to £35k with attractive company benefits.

To apply please use the link provided