Service Manager (Marine Engineering)

Luton Bennett Limited
Bournemouth, Wareham, Wimbourne Minster, Christchu
£30000 - £35000/annum + Pension + Holidays
13 Jul 2017
12 Aug 2017
Contract Type
Full Time
Service Manager (Marine Engineering)


Monday to Friday 08:30 to 17:00

£30,000 - £35,000 + 20 days + Bank holidays + Pension

Service Manager position available for a well-established market leading marina.

The successful candidate will come from a marine engineering back ground with ideally Volvo Penta experience. Service management experience is essential however.

The company is well known within the industry and is respected for its excellent level of customer service and very high customer retention. The company are still growing strong after decades of business and are still actively promoting themselves at events such as national boat shows.

The Role:
* To ensure the efficient and effective operation of the Service department
* Ensuring jobs are completed to deadlines in an efficient manner, achieving department targets and KPI's
* To meet targets and implement procedures securing the future development of the service department
* Reporting to the Directors any feedback and results at monthly management meetings.
* The service manager will be able to motivate and develop the service department
* Day to day management and control of Service department ensuring customer expectations are exceeded at all times

The Person:
* Marine industry experience and marine engineering back ground
* The ability to converse at a technical level with customers and colleagues is essential
* Understanding of management accounts and working to budgets and targets
* Excellent communication skills, and excellent customer care skills
* Good managerial and motivational skills