Carpenter Multi Trade Operative

The Breyer Group
Dartford, Kent
13 Jul 2017
12 Aug 2017
Contract Type
Full Time

About Breyer Group

Breyer Group is a Main Contractor specialising in all forms of Roofing, External and Internal Refurbishment. The Company has always worked in the commercial and industrial markets undertaking work on housing, schools, hospitals, walkways and has built up a sound reputation working for Registered Social Housing providers and Local Authorities giving personal, friendly, professional advice.

The Company operates a proactive health & safety culture and undertakes extensive training for its workforce. We place great emphasis on quality and Breyer Group is striving for the Investors in People standard.

The post holder will play a key role within a diverse and highly skilled team.

With over 400 employees and nearly 60 years’ experience specialising in roofing, construction, responsive repairs and maintenance, we are extremely proud to be one of the industry’s leading principle contractors, operating from our headquarters in Romford, Essex and our network of locally based offices. Our ISO 9001:2008 certified quality management system reinforces our focus on excellent levels of customer service and satisfaction.

Job Purpose

To assist the Repairs and Maintenance Operations in the smooth delivery of a quality customer focused service. The successful applicant would we skilled to a multi trade level to assist the `Right First Time’ culture we promise our clients. You should also be capable of promoting the Breyer Group PLC Brand.

Ideally the candidate will demonstrate primary trade background to ensure the experience will assist in ensuring a quality and efficient delivery. The candidate will ensure that they are organised to carry out a multiple number of calls per day as directed by the Operations team ensuring we are carrying out an efficient service within the service level agreements.

Main Duties

You will have a varied workload, which usually entails based from a local strategic site office but carrying out multiple visits to properties throughout various locations when carrying out responsive and void repairs.

Typical work activities include:

  1. Day to day management of workload
  2. Ensure that all works are carried out safely and to an excellent quality standard
  3. Updating PDA devices with work schedules and other key information as required
  4. To maintain our corporate image and service standards
  5. Be able to communicate with residents Face to Face
  6. Where necessary, dealing with tenants issues and complaints in an effective manner
  7. Ensuring compliance with all necessary regulations, standards, and legal responsibilities relating to repair work and contractor compliance.
  8. Ensure a quality `right first time fix’ service is maintained
  9. Manage Impress stock within van to minimise non-working time
  10. Ensuring the effective and proactive delivery of service
  11. Ensuring the effective and proactive delivery of service
  12. Ensuring the maintenance and delivery of any documentation required to agreed standard and timescale
  13. To work as an integral team member as well as a mentor and coach to apprentices
  14. Making decisions using specialist experience
  15. Supports and manages delivery of health and safety policy and standards
  16. Supports & assists the identification of the reduction of costs
  17. May take part in out of hours on call system as required by the service

Personal Specification

The successful candidate should meet the following requirements:


  1. Site Operative CSCS card (preferred)
  2. Asbestos Awareness Training
  3. Trade City & Guilds/ NQV qualification
  4. Full UK driving License
  5. Multi Trade Discipline


  1. SMSTS Health and Safety
  2. First Aid Trained
  3. CRB check preferred

Knowledge and Experience

  1. Experience within the responsive maintenance environment
  2. Experience in plumbing and other multi building trades. This includes tiling, carpentry, external works etc.
  3. Ability to operate a PDA device
  4. Excellent verbal communication skills and interpersonal skills.
  5. Excellent planning and organisational skills.
  6. Basic understanding of schedule of rates
  7. Ability to communicate with management
  8. Knowledge of the London Area

Personal Attributes and Skills

  1. Ability to maintain confidentiality, operate discretion thus maintaining the credibility of the service.
  2. Ability to work as part of a team and on own initiative.
  3. Excellent time management skills with ability to prioritise own workload, deal with conflicting demands and meet tight deadlines.
  4. An understanding and ability to show tact and discretion when dealing with members of the public.
  5. Excellent oral and written communication skills, telephone skills and interpersonal skills.
  6. Excellent planning and organisational skills.