CASE ADMINISTRATOR

Recruiter
Brook Street UK
Location
London
Salary
£8.25 - £11.03/hour 34 days holiday pro rata
Posted
13 Jul 2017
Closes
12 Aug 2017
Sector
Public Sector
Contract Type
Interim
Hours
Full Time
Administration Officer (AO) - Central Government

Type: Long-term temporary Salary: £8.25/hour (increasing to £11.03 after 12 weeks)

Location: Central London

Contract: July 2017 to December 2017 with possibility of extension.

Register online at (url removed)/gov-apply - Please complete full registration (personal details - skills - history - work reference email/contact details)

If you're looking to expand your skills in a professional, credible environment, we would like to offer you the perfect opportunity.
Brook Street has been chosen as a recruitment partner to hire temporary admin and clerical workers for central government departments across the UK - giving you the chance to gain credible experience in the public sector.
We are currently recruiting on behalf of a local government department for an Administration Officer in Central London. This is an ongoing, long-term temporary assignment, working (Monday to Friday/9-5/37 hours) and many of these opportunities offer a significant pay increase on completion of 12 weeks in the same department.

Providing administrative support, your duties will include:

The job holder will be required to carry out the following responsibilities, activities and duties:

? Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.

? Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.

? Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.

? Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.

? Provide cover for an effective and efficient reception and telephone enquiry service
? Act as single point of contact within unit for specialist area of work as required

? Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.

? Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
? Carry out enforcement administration as required.

? Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.

? Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.

? Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.

Standard benefits of working for central government / wider public sector:

Pay increase after 12 continuous weeks in the majority of departments

Potential for long-term or multiple temp assignments once you hold security clearance

Minimum of 35 days holiday (pro rata) following 12 consecutive weeks in the same department

Access to a Workplace Pension

Typical qualifications and experience required:

Five GCSEs at Grade C or above or equivalent (including English Language or equivalent)

NVQ Business Administration Level 2 (or suitable clerical experience)

Administrative experience with a good knowledge of and experience in using Microsoft Office

Good communication skills, both oral and written

*A clear basic DS security check is required. This will cost £25 and is refundable after 4 weeks in employment through Brook Street.

To apply for this role, or other central government positions, please complete the online registration (link at top of page). Once submitted, please send your CV