Support Desk Technician

Recruiter
Appointments Personnel
Location
Stoke on Trent
Salary
£25000/annum
Posted
13 Jul 2017
Closes
12 Aug 2017
Contract Type
Permanent
Hours
Full Time
Permanent "Support Desk Technician" position

Salary

£25,000 per annum

Location

Stoke on Trent

Hours

Monday - Friday 8.30 - 5.30

Our client, a successful and growing IT support company based in Stoke on Trent are looking to recruit a "Support Desk Technician".

As a "Support Desk Technician" responsible for:

* Supporting customers based locally and nationally
* Primarily a first line role with some second line cover
* Receiving calls via telephone, email and remote monitoring
* Logging fault calls and giving advice and support

Experience required:

* Excellent understanding of IT
* Ability to support Microsoft Desktop Operating Systems and Microsoft Server Operating systems would be an advantage
* Understanding of a typical business network
* A full UK driving license as you may need to visit customers to resolve their issues