Renewal Sales Account Manager

SSI Europe UK Limited T/A ServiceSource
Liverpool, Merseyside
13 Jul 2017
12 Aug 2017
Contract Type
Full Time

The successful candidate will be primarily focused on the day-to-day management of responsibilities for improving revenue and operations for our customers in the French market. This role will be based in our Liverpool Sales center, our EMEA new business growth location. For more information, please visit:

We Have…

A current vacancy for a Sales Representative. Working within a strong team environment, you will be an integral part of supporting your client with the renewals of maintenance and service contracts, and overall improvements in customer retention and renewal based sales.

Working within your own geographical territory, you will liaise with direct customers and/or distributors/resellers on a daily basis. Working to a financial target each quarter, you have the opportunity to not only build strong relationships, but also build your reputation and progress within the business - putting you in a great position for commission and promotional opportunities.

You will be...

  • Responsible for the renewal and overall sales of hi-tech service and support agreements to an established customer base, ensuring each opportunity is maximised. There is no cold calling.
  • Working to sales targets, individually and as part of a team.
  • Using multiple databases to research accounts and uncover new opportunities. You should be comfortable reporting, ananlysing and using excel to assist with this.
  • Managing the entire service sales cycle from prospect to close, and following up where necessary.
  • Ensuring the integrity of client information is developed and maintained to a required standard in all databases.

You Have…

  • Worked in a targeted and results motivated sales environment and you are an exceptional team player
  • Experience building customer relationships which is telephone based
  • A resilient approach, adaptable and work well under pressure with meticulous attention to detail
  • Superb communication and strong computer skills including experience of the full Microsoft package

You might also have…

  • An Account Management background
  • Previous experience, ideally in the technological sector
  • Experience of complex sales cycles
  • A previous understanding of contract terms and conditions
  • A keen eye to Identifying Up-sell and cross sell opportunities
  • Previously worked in collaboration with a field sales rep on top deals
  • Knowledge of Selling complex products/solutions


ServiceSource offers an attractive competitive salary and benefits package.