Internal Sales / Customer Service - Freight Forwarding, Ipswich

Willis Global Ltd
Ipswich, Suffolk
13 Jul 2017
12 Aug 2017
Contract Type
Full Time

A highly regarded International Freight Forwarder offering import and export logistics solutions via air, sea and road is recruiting for a talented Internal Sales / Customer Service Executive to be based at offices in Ipswich.

Main Purpose of the Role: The role will be responsible for selling import consolidation services to UK co-loaders and overseas partners with the objectives to increase volume and market share

Duties & Responsibilities;

•Passionately hunting for new business opportunities by systematically targeting forwarding agents with regular traffic movements by sea particularly on our core trade lanes.

• Providing rates and quotations on sales enquiries from customers

• Build relationship with new and existing clients with regular phone calls and client meetings

• Liaising with overseas network to develop business on targeted trade lanes

• Driving reciprocal business with overseas partners with sales lead generation and follow up.

•Monitoring the competition’s activity and make recommendations to enhance services

• Liaising with Marketing team to send out marketing messages

Experience & Qualities Required:

• Previous sales / customer service experience is essential, preferably in the logistics/shipping sector

• Excellent sales skills and a proven track record of achieving KPI’s

• Strong interpersonal skills and an ability to build rapport with clients.

• Driven and ambitious individual with a strong desire to succeed.

On Offer:

• Award Winning staff development programme with structured training plan

•Full time permanent position offering genuine career development opportunities

• Support from a dedicated team of enthusiastic professionals

• Competitive remuneration package

•Great work environment in a friendly office

For full details please contact Craig at Willis Global - a leading Recruitment Specialist for the Shipping & Logistics industry.