Application Support Analyst - 2nd Line, Linux, SQL

Milton Keynes
£30000 - £35000 per annum, Benefits: Benefits txtSalaryFrom=30000
12 Jul 2017
11 Aug 2017
Contract Type
Full Time
Application Support Analyst - 2nd Line, Linux, SQL

Location: Milton Keynes

Salary: up to £35k  

Keywords: Application Support, 2nd Line Support, Application Support Engineer, Technical Support, Support Analyst, IT Operations Support, Linux, Windows, SQL, MS SQL, Oracle, Milton Keynes

Application Support Analyst required for a rapidly growing technology company in Milton Keynes to provide support services to both our growing customer base and internal teams. We are looking for someone that can work closely with our stakeholders, identifying and resolving issues and escalating to the Development Team where necessary.

This is a fantastic chance to join a team of dedicated individuals and work for a smart company that prides itself on its ability to deliver top notch tech. Great office environment, colleagues and career potential exist.

We’d mostly be looking for the below… 

- Experience in a 2nd line technical support role
- Extensive experience of working with Linux OS
- Experience supporting;
      - Databases (MS SQL Server and/or Oracle)
      - Messaging technologies (e.g. IBM MQ)
      - web and client/server applications
- Experience working with XML
- Excellent communication and customer service skills, both written and verbal
- Ability to multi-task and manage multiple customer queries simultaneously

To make an application or to find out more about the role and the company, please pop your CV across or call in for a chat. Thanks!