Housing Options / New Tenancy Officer

£20660 - £24963 per annum
12 Jul 2017
09 Aug 2017
Recruitment Genius Ltd
Public Sector
Contract Type
Part Time
1 x Housing Options/New Tenancy Officer
Permanent Contract
Grade 5+ - £20,660.24 - £24,963.80 (pro rata £10,330 - £12,481)
17.5 hours - 2.5 days per week
Based in North Manchester

This not-for-profit organisation manages 13,500 council homes in North Manchester.

Their Vision is that "We will make a difference in north Manchester by helping to make it a place where people choose to live, learn and work. Affordable energy-efficient homes and strong community pride will make our neighbourhoods thrive".

These are their Values that sit at the heart of every action they take and every decision they make.
- Putting people first
- Supporting communities to be successful
- Spending money wisely

They have an exciting opportunity for a part-time New Tenancy / Housing Options officer on a permanent basis.

As a Housing Options / New Tenancy officer, you will be responsible for ensuring that they deliver a high quality customer focused housing options and new tenancy service for applicants across Manchester.

You will be responsible for providing advice and support to their rehousing applicants, in accordance with relevant policies and procedures.. You will manage an applicants' new tenancy process from beginning to end, being the first point of contact for a new tenants' relationship with this company.

You will have a proven track record in delivering a first class customer focused service. With excellent communication skills and an ability to liaise with customers, partners, agencies and colleagues at all levels. You will be a great team player and take pride in the achievement of individual and team key performance targets, for sustaining and improving the quality of their services.

Access to a car or bicycle is essential for this role to travel round North Manchester on a daily basis.

If you would like to be considered for this challenging opportunity and believe that you have the skills required for this role, please apply now.

Closing date for applications - Thursday 3rd August at 9am
Interviews to be held on: Wednesday 9th and Thursday 10th August 2017

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