About the organisation
Citizens Advice Southwark helps people to solve problems. Our service provides free, independent, confidential and impartial advice for everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination. Last year we saw 14,935 clients and helped with 27,007 problems.
By offering advice across key areas such as benefits, debt, housing and employment, we aim to bring about positive changes in peoples lives. This ranges from hard outcomes, such as maximising household income and improving health and wellbeing, through to softer benefits, such as improved family relationships.
About the role
Citizens Advice Southwark is seeking new trustees to balance and strengthen its board, to bring new experience and perspective as well as to equip the board with the skills and expertise it requires to make sound decisions and robust strategy.
We welcome people of all ages, backgrounds and experience to our trustee boards and, because our board tends to meet in the evenings, this is a role that can fit around a full time job or study. We aim to have a diverse Trustee Board that is representative of the communities we serve. We are particularly interested in people from Black and Minority Ethnic Groups, those with disabilities and those from the LGBT community. We are also looking for people who either have previous experience as a user of Citizens Advice services or of being active in the community at a grass root level.
People volunteer to be a Citizens Advice Trustee for a number of reasons. It's an opportunity to make a difference to your community and gain an insight into the issues that are affecting society today. You'll join a friendly and professional team and there are also a number of good networking opportunities; in total there is a network of over 300 local Citizens Advice, and 2500 trustees. There are a number of national events and training opportunities available for trustees to attend
Whilst we are open to applicants from all sectors, we are particularly interested in hearing from people with skills and experience in the following areas:
- HR, Management, Strategy, policy-making
- Legal experience, particularly charity law
- Social Welfare, Campaigning or lobbying
- Business Development and fundraising
- Commitment and availability to attend Trustee Board meetings
- Commitment to the aims, principles and policies of Citizens Advice Southwark, including those relating to equal opportunities, independence and research and campaigns
- Willingness and ability to act in the best interests of Citizens Advice Southwark
- Ability to understand and accept responsibilities and liabilities as Trustees and employers
- Effective communication skills and willingness to participate actively in discussion
- Ability to think creatively and strategically, and exercise good, independent judgement
- Previous experience as a user of Citizens Advice services or of being active in the community at a grass root level
- Willingness to gain knowledge of local needs and resources, and to participate in the national Citizens Advice democratic process
- Willingness and ability to learn, and to develop and examine own attitudes
- Numeracy to the extent required to understand the organisation’s accounts with the support of the treasurer.
Trustee Board meets quarterly plus the Annual General Meeting in November in the evenings stating 6:30 pm
How to apply
All interested candidates must submit a CV and Covering Letter explaining their interest in the organisation as well as their suitability to the role.