2nd Line Support Analyst - WIndows/EPOS - Fareham £28k

Greywood Associates Ltd
£20000 - £28000/annum Pension, Free-parking, Dress-down fr
12 Jul 2017
10 Aug 2017
Contract Type
Full Time
Position: 2nd Line Support Analyst - 28k

Location: Fareham

Greywood Associates are now recruiting for a 2nd line support analyst based in Fareham.

Working for a long-established company delivering innovative solutions to leading retailers and major NHS trusts.

The ideal candidate will possess the following:

* 1-2yrs experience in IT support role
* Excellent customer service skills & communication
* Ability to meet strict deadlines

The role requires the candidate to support customer issues via phone, email and also in person occasionally. This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance of the company's EPOS system.

The following skills/experience are desirable:

* Experience of EPOS operations & procedures
* Server/Client set-up
* Experience of VCN and other remote access tools
* SQL Server Experience
* Routers, Switches & firewall experience

In return, the successful candidate will receive:

Salary of £20-28k, BUPA healthcare & pension, free parking and casual dress Fridays. (37.5hrs per week Mon-Fri)

This is an excellent opportunity not to be missed, do not delay... apply now