4x IT Support Technicians

£14.12 - £17.43/hour
12 Jul 2017
10 Aug 2017
Contract Type
Full Time
The IT Support Technicians will be required to assist in the development, maintenance and support the systems for which the Cardiff/Mold/Swansea/Pontypool Office Team is responsible in accordance with specifications / operational requirements.

The IT Support Technicians must be able to:

a) Establish and maintain effective written and verbal communication with individuals and groups of customers and stakeholders as directed by line manager.

b) Assist team members to devise solutions for complex issues.

c) Provide analysis and advice on the interpretation of data produced by those systems and products.

The IT Support Technicians will be responsible for carrying out the configuration, installation and safe use of computer hardware distributed Health and wider public sector in Wales.

The IT Support Technicians will be responsible for:

a) Contributing to the research and evaluation of new Information and IT technologies to establish their benefit to the work undertaken

b) Assisting in testing of applications to ensure that the systems developed meet the stated business requirements

This is not an exhaustive list of duties and responsibilities and the IT Support Technicians may be required to undertake other duties which fall within the grade of the job, in discussion with the manager.

Skills/experience required

Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience

ITIL Foundation Certificate or demonstrable equivalent experience

PRINCE2 foundation or demonstrable equivalent experience

Experience in providing relevant technical support at the appropriate level

Knowledge of:

* MS Active Directory

* MS Windows Server

* MS Exchange

These roles are to start asap and will pay up to £14.12 p/h PAYE or £17.43 p/h Umbrella (Inside IR35)

Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Networkers and may assist with processing your application