Customer Care Manager

Acorn Recruitment
11 Jul 2017
10 Aug 2017
Contract Type
Full Time
The Role

Acorn is recruiting on behalf of our client for a Customer Care Manager to join their expanding team. This role will focus on providing excellent levels of customer service to customers in their Adult Gaming Centre (AGC). The successful candidate will have had experience in a retail environment and will be required to interact with customers and provide change and refreshments. The role will be heavily involved with the marketing and promotional ideas for the branch.

The Candidate

* Ideally have worked in a retail environment, preferably in a Book Makers/Casino/Arcade environment
* Some experience of the hospitality sector would be advantageous, though not essential
* The candidate will require good numeracy skills due to monitoring and management of various floats and machine revenues
* Good organisational skills are essential due to constant multi-tasking (e.g. Dealing with various customers at once, whilst floating machines/dealing with machine issues)
* As promotions and marketing will be a large part of the role, the candidate should be able to demonstrate a degree of creativity and positivity to help promote the AGC


* 45-hour working week - 5 days out of 7 including evening work that could be up to 10/11 pm.
* Paying a basic salary of £18,135.
* 28 days annual leave including bank holidays.
* Free parking on site.
* Bonus incentive scheme

Candidates will need to drive due to the location of the work place.

Please apply for immediate consideration.

Acorn Recruitment acts as an employment agency for permanent recruitment