Technical Support Representative

Randstad Strategic Accounts
City of London
£19.23 - £23.00/hour
11 Jul 2017
10 Aug 2017
Contract Type
Full Time
Technical Support Representative - 6 Month Initial Contract - London, Victoria - £19.23ph/£23ph

If you speak any of the following languages it would be a huge plus although not essential:

French, Italian, German or Polish

The Partners team empowers the ecosystem across Sales, Product and Partners to make Shopping, Payments, Digital Content, Knowledge, Geo/Local, Social and Ads products work. We provide end-to-end technical and operations support for partners for most of our company's properties. This includes influencing product strategy, developing scalable product tools, helping onboard new partners, providing technical implementation services to some of the most strategic partners and ongoing partner management.

As a Technical Support Representative, you will work closely with partners to facilitate their engagement in new initiatives. From early piloting to wide-scale deployment, you will oversee the technical execution and business operation of our partnerships. You're able to balance business and partner needs with technical constraints. Entrepreneurial and detail-oriented, you are motivated by bringing new products and technologies to market and to our partners.

Minimum Qualifications:
- BA/BS Degree in Computer Science or related technical field or equivalent practical experience.
- Strong understanding of Java coding or Experience with coding in Java (Android) or Python and experience with internet technologies, e.g., HTTP, REST APIs

Preferred Qualifications:
- Min 2 years of hands-on experience in internet products and technologies.
- Solid experience planning for and managing several large-scale, interrelated, complex technical projects and coordinating technical project team members to deliver quality results within the project deadlines.
- Familiar with mobile technologies particularly Android.
- Experience in software QA a plus
- Excellent analytical and business skills.
- Fluent in English (another language a plus)
- Experience in Payment industry or retail a plus

- Perform implementation reviews, troubleshooting and ensure the prompt and proper resolution of technical challenges.
- Guarantee the technical aspects of a partner's integration (both new and ongoing) by providing necessary documentation and technical guidance.
- Program manage technical aspects of the partner integrations

If this would be a good fit for you, please get in touch with your CV today!

Randstad Business Support is acting as an Employment Business in relation to this vacancy