Customer Service Manager

Recruiter
Kasus
Location
Reading
Salary
£35000 - £40000/annum
Posted
11 Jul 2017
Closes
10 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Customer Service Manager - Reading - £35-40,000 DOE + Car Allowance + Benefits

My client is an established provider of facilities services and is looking for an experienced Customer Services Manager to play a pivotal role in delivering a high quality service by managing the Helpdesk, Planning and Business Support teams, maintaining a close working relationship with the management team, and driving customer satisfaction.

This is a role with a broad set of responsibilities and would suit a highly flexible and astute manager with excellent administrative, organisational and interpersonal skills and who has a professional and polished appearance.

You should also have experience of business improvement, change management and have a strong background in customer service related environments.

You should also be able to confidently deliver presentations and communicate effectively at all levels from Engineer to Director and possess a valid driving licence.

Lean Sigma Six training would be highly desirable.

This position is based at a unique location and the working hours are on a rotation which include a 9 day fortnight.

To apply please send your CV or call Rob Hutchings on (Apply online only).

STR Limited is acting as an Employment Agency in relation to this vacancy