IT Support / 2nd Line Support / 3rd Line Support

ALH Recruitment
£25000 - £30000/annum
11 Jul 2017
10 Aug 2017
Contract Type
Full Time
IT Support / 2nd Line Support / 3rd Line Support


£25,000 - £30,000

We are recruiting for a IT Support / 2nd Line Support / 3rd Line Support to join a fast growing organisation in Peterborough.

This role is responsible for providing IT support to all users and customers within and outside of the organisation, for all incidents and service requests, in respect of all information systems. You should have an independent approach and be able to become a valuable member of the team. It is critical that you have the ability to be able to work under pressure and you are able to prioritise work load based on the Business Impact of an individual service request.


Primarily a technical role, a broad range of technical skills is required in terms of diverse IT hardware, software and business applications.
2 years 1st and 2nd line support experience
Excellent interpersonal skills both verbal and written.
Demonstrate a very good understanding of network technology and principles including LAN/WAN design and support
Experience in support and implementation of Windows Server, Active Directory, Remote Desktop Services, Microsoft Exchange,

Preferred but not essential

VOIP Phone Systems
Basic Linux Experience
Cloud based services (e.g. Office 365)

Please send an updated CV for further details