Insurance Account Handler

Brook Street UK
£22000 - £30000/annum
11 Jul 2017
10 Aug 2017
Contract Type
Full Time
Have you worked for 3 or more years in an insurance or broker environment?

If the answer is YES, this could be the role for you!

My client is looking for a Commercial Account Handler to join their team in Cambridge who specialise in Commercial and Personal Insurance and have a heritage of over 30 years.

This is a key customer servicing role working within a small team. As an account handler you will be working with the customer facing account executives to provide accurate commercial insurance responses to their existing customers.

Duties include;

Advising and liaising with existing customers, insurers and account executives via telephone, email and post, providing quick and accurate responses.

Supporting the Account executives so they can obtain the appropriate information needed for renewals.

Discussing strategy with the relevant personnel and negotiating commission levels.

As an Account handler you must also record, process, manage information and provide administration support of existing customer policies from inception to renewal.

Use personal judgement and initiative to find the right solution for customer requirements and Approaching and negotiating quotation with Insurance underwriters in respect of Renewals and Mid Term Alterations.

As an Account Handler you must have the ability to work enthusiastically and to all timescales.

You must have the confidence to negotiate which will enable you to tackle and address insurer objections and achieve the best results for your customers.

Excellent customer service both face to face and over the telephone is key to enhance your relationship with the customers.

Candidates must also be computer literate on programs such as Microsoft Excel, Word and Outlook as well as my clients internal systems.

My client is offering a salary of between £22,000-£30,000 depending on experience plus a pension and 20 days holiday increasing after 1 years service.

Interviews will be held with my client at their office in Cambridge