Project Service Manager

Recruiter
Alliance Consulting
Location
Cambridge
Salary
£50000 - £55000/annum benefits
Posted
11 Jul 2017
Closes
10 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Project Services Manager

Location: Cambridgeshire

Salary: Highly attractive remuneration and package commensurate with experience. Current and expected salaries to be discussed with Alliance Consulting upon application.

Project Services Manager

We are a rapidly growing manufacturer of sophisticated automated machinery sold globally to a diverse range of customers. We are now looking to add to our Service team by recruiting for an inspirational Project Manager who will manage the full Service lifecycle of testing and installation of our portfolio of equipment and it's on-going support. We invite applications from candidates with a background of managing and delivering service contracts to customers in a manufacturing environment.

Project Services Manager

* Work closely with the Sales teams to identify prospective orders that will require project management
* Identify and document customer requirements
* Coordinate with the Sales Managers and the Product Engineering team to check the suitability of solutions to meet the customer's requirements - involving mechanical design, electrical design, software and electronics hardware design.
* Support the customer quotation process by developing and submitting Service quotations based on the identified solutions.
* Own and manage the timing plan through the project.
* Manage risks and issues through the project.
* Manage change requests through the project and communicate impact in terms of time, cost and requirements.
* During the design phase work with Product Engineering and Quality teams to identify additional testing, validation & risk assessment requirements.
* Identify additional documentation required (user manual, technical documentation).
* Coordinate across all departments to ensure the project can be delivered on time, on budget with all requirements met (Product Engineering, Sales, Quality, Manufacturing, Service, and Purchasing).
* Identify customer pre-delivery inspection requirements and installation / commissioning schedule.
* Establish training needs for Installation / Service teams.
* Act as single point of contact ( SPOC) for the customer through the lifetime of the relationship.

When applying for this role, please indicate your current salary (plus benefits package), minimum salary required, notice period and your reasons for wishing to move from your current company. Alliance Consulting is acting as an employment agency in this respect. Alliance Consulting specialise in the placement of engineers throughout the UK. By sending us your CV you are explicitly consenting to our processing of your personal data on a computer database and/or in manual files for the purpose of evaluating your application for employment. This processing will be carried out in accordance with the UK Data Protection Act 1998. By applying for this role you hereby consent to us submitting your CV to our client. If you do not wish your CV to be sent to our client then you must clearly state this to us. Equally, if there are any companies that you do not wish your CV to be sent to (for whatever reason), then please let us know of this when you apply