Application Support Analyst - Berkshire - £48k

Recruiter
Spectrum IT Recruitment
Location
Reading
Salary
£40000 - £48000/annum Benefits
Posted
10 Jul 2017
Closes
09 Aug 2017
Contract Type
Permanent
Hours
Full Time
Application Support Analyst - ITIL
Circa £45,000 + benefits
Berkshire, Reading, Slough areas
Senior Application Support Analyst required by an established software business to join its support team based in Berkshire. The Application Support Analyst will join an experienced team providing application support across a broad technical environment.

The company's software products are used globally so experience of supporting global applications (EMEA, APAC regions etc) is required. The Application Support Analyst will have a strong IT background in a Microsoft Windows environment, excellent understanding of ITIL processes and exposure to IBM products.

Ideally the Application Support Analyst will have a passion for problem solving and the ability to work autonomously.

Required experience:

Application support / software support;

* Microsoft windows
* IBM application experience
* Ability to provide professional and responsive software support for large global applications
* Ability to improve internal processes (ITIL)
* Excellent problem solving and communication skills

Knowledge or experience in the following areas would be advantageous;

* Experience of supporting the EMEA region
* Experience of supporting a broad technical environment
* ITIL certified

Please apply for this advert to be considered