Service Delivery Manager/Project Manager

London, South East England
10 Jul 2017
09 Aug 2017
Contract Type
Full Time

Are you an inspiring customer focused leader who is looking for a new opportunity in a well-known electrical retailer as a Service Delivery Manager/Project Manager? My client has more than 200 stores nationwide and is an electrical market leader. They are looking for a Service Delivery Manager/Project Manager to join their growing team who put customers at the heart of their business.

What does a Service Delivery Manager/Project Manager role involve?

  • You would be first point of contact for partner service providers and hold service providers.

  • You would analyse and understand the impact and success of all service propositions.

  • You would support the retail team in educating and raising awareness of the benefits across the whole range of services.

  • You would deliver a comprehensive periodic performance report ensuring costs are within budget and agreed revenue targets.

  • You would ensure relevant service marketing materials online and in store are available.

  • You would negotiate (with support) best contractual agreements with suppliers.

  • You would deliver evidence of colleague development support.

What Qualities will you need to be a Service Delivery/Project Manager?

  • You will need a proven track record in organising, planning and delivering specifically in project and budget management.

  • You will need to be a self-starter, able to operate independently in a professional manner with minimal day to day supervision, whilst also working well as part of a team.

  • You will need to be willing to proactively and positively engage with partners and colleagues to improve service propositions and identify new service opportunities.

  • You will need to be able to display the highest personal standards in attitude and behaviours.

  • You will need to have a proven track record of working in a service lead environment and management of 3rd party suppliers and partners.

This role as a Service Delivery/Project Manager offers a salary of up to £60,000 plus an excellent package and work-life balance.

No terminology in this advert is intended to discriminate and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

AdMore Recruitment is a specialist retail recruitment and talent management consultancy.

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