Automotive Service Advisor

Recruiter
Progress Recruitment Solutions UK
Location
Norwich, Norfolk
Salary
19000.0000
Posted
10 Jul 2017
Closes
09 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

Service Advisor required for Main Dealer in Norwich, Norfolk
£19,000 - £22,000 DOE + Bonus (CSI & Scorecard, £100 - 600 per month)
Monday - Friday + Saturday's on a Rota

We are looking to recruit an automotive Service Advisor for our client, a successful, busy and expanding franchised Main Dealer in Norwich, Norfolk

You will be responsible for:
-Booking customers vehicles in for Service, MOT or repair
-Advising on any work required along with any additional costs
-Arranging collection/delivery of cars and providing courtesy cars where necessary
-Invoicing and taking payments
-Advising on warranty issues, repairs and advisory notes
-Liaising between the customer, workshop and manufacturers via telephone, email and face to face
-Going the extra mile to delight the customer and provide 1st class customer service

The ideal candidate will:
-Have a desire to succeed in a Customer Service environment with one of the best brands around
-Have a Full UK Driving licence
-Be well presented, professional with fantastic interpersonal and communication skills
-Be driven and motivated
-Provide excellent customer service
-Be keen to develop a career in the motor trade
-Be passionate about the motor trade

This is a great opportunity to work within a Prestigious Main Car Dealer with a brand offering on-going training and Manufacturer accreditations. Whilst Motor Trade experience in a Service Advisor / Aftersales Advisor / Customer Contact Executive role is preferred, we'd like to hear from candidates with a background in customer service with a positive attitude and willingness to learn. It can be a busy and pressurised environment so you'll need to be resilient!

Apply now with your full CV to Melissa Rowlands at Progress Recruitment Solutions (UK) Ltd quoting Job reference PRS12390

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