Automotive Service Advisor

Progress Recruitment Solutions UK
Norwich, Norfolk
10 Jul 2017
09 Aug 2017
Contract Type
Full Time

Service Advisor required for Main Dealer in Norwich, Norfolk
£19,000 - £22,000 DOE + Bonus (CSI & Scorecard, £100 - 600 per month)
Monday - Friday + Saturday's on a Rota

We are looking to recruit an automotive Service Advisor for our client, a successful, busy and expanding franchised Main Dealer in Norwich, Norfolk

You will be responsible for:
-Booking customers vehicles in for Service, MOT or repair
-Advising on any work required along with any additional costs
-Arranging collection/delivery of cars and providing courtesy cars where necessary
-Invoicing and taking payments
-Advising on warranty issues, repairs and advisory notes
-Liaising between the customer, workshop and manufacturers via telephone, email and face to face
-Going the extra mile to delight the customer and provide 1st class customer service

The ideal candidate will:
-Have a desire to succeed in a Customer Service environment with one of the best brands around
-Have a Full UK Driving licence
-Be well presented, professional with fantastic interpersonal and communication skills
-Be driven and motivated
-Provide excellent customer service
-Be keen to develop a career in the motor trade
-Be passionate about the motor trade

This is a great opportunity to work within a Prestigious Main Car Dealer with a brand offering on-going training and Manufacturer accreditations. Whilst Motor Trade experience in a Service Advisor / Aftersales Advisor / Customer Contact Executive role is preferred, we'd like to hear from candidates with a background in customer service with a positive attitude and willingness to learn. It can be a busy and pressurised environment so you'll need to be resilient!

Apply now with your full CV to Melissa Rowlands at Progress Recruitment Solutions (UK) Ltd quoting Job reference PRS12390

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