Customer Service Advisor

Recruiter
GerrardWhite
Location
Lewes, East Sussex
Salary
18500.0000
Posted
10 Jul 2017
Closes
09 Aug 2017
Sector
Legal
Contract Type
Permanent
Hours
Full Time
A dynamic, reputable and well established legal firm are currently seeking a Customer Service Advisor to join their existing team in Lewes.

Due to their continued success, they are expanding the team and require someone with either previous customer service or call centre experience to handle all new enquiries received (Web enquiries, telephone enquiries and previous clients with new work). This role would suit someone who is used to working in a busy and professional environment and can build professional relationships with clients and colleagues alike.

Responsibilities will be handling incoming enquiries over the phone and email as such, you must be:
• IT literate
• Have a high attention to detail
• Offer excellent communication and customer service skills
• Have a professional telephone manner.

Due to internal and external communications you must have excellent communication skills (verbal and in writing).

This firm prides itself on it's friendly and relaxed culture where staff are the main focus. There will be extensive training and on-going development offered to the right candidate.