Retention Manager - Telecoms

Basildon, Essex
10 Jul 2017
08 Aug 2017
Contract Type
Full Time

Are you experienced in customer retention, account management and looking to join a supportive, dynamic and forward thinking organisation?

At ADSI we believe in rewarding great people with great things. we provide competitive salaries, excellent commission/bonuses and great benefits; including 30 days annual leave (inclusive of bank holidays) the opportunity to earn additional leave via excellent attendance, free on-site parking, private healthcare, an inspirational working environment , a great team… much, much more!

ADSI is an established yet flourishing group with a £10 million turnover; our core business is to provide end to end solutions to businesses across a range of technical products and services.

Continued growth and development means we are seeking an experienced Retention Manager.

This is a desk based role/closing role to retain customer nearing the end of their contracts that have so far not chosen to re-sign. A strong target driven sales ethos is required.

Having a telecoms/technology background will equip you perfectly to guide and support our customers. Excellent verbal, written and customer service skills will enable you to creatively present our offering, overcome objections and re-sign the customer.

Successfully delivering in a sales/cross selling/up selling role is essential; although this is not a new business position, growth of your customer base will be expected. You will also come with first class account management skills.

Excellent basic salary of up to £35k plus an attractive commission package accompany this role.

Working hours - Monday to Friday 8:30am - 5:30pm