Contracts Manager (Contract Cleaning) - West Sussex/Surrey
My client provide high quality cleaning, window cleaning and ground maintenance services throughout the South east including Surrey, Sussex, Kent, Hampshire, Berkshire, Buckinghamshire, Essex, Hertfordshire and London. Their client base includes Housing Associations, property and facilities management companies, offices, residential care homes, business parks, industrial estates, private estates, local authorities, surgeries & Health Centres. universities and schools. The company as a whole employ up to 450.
I am currently on their behalf looking for a Contracts Manager for their cleaning division. This is an exciting new position. The purpose of the role is to provide an extra level of management between the company’s senior management and the Contract Supervisors and is being created from a position of strength as the contracts are currently being run well with happy clients. This role is being brought in to further enhance customer satisfaction and to support, mentor and develop further the Contract Supervisors and to eliminate issues at an early stage before they reach senior management.
The role holder will be responsible for overseeing, man-managing, mentoring and developing a team of three Contract Supervisors who operate along the south coast, in Mid Sussex and Surrey. The portfolio comprises of 5-6 clients with a value of circa £1m. The Contract Supervisors are all good at their jobs and are responsible for the day to day "nitty gritty" of organising the contracts, they do not however have face to face meetings with clients alone and the Contracts Manager would accompany them on such meetings. The Contracts Manager would also co-ordinate with HR re training and recruitment and admin (each Contract Supervisor has their own Administrator).
Candidates for this role will have a sound contract management knowledge in the soft services sector, have strong staff management, mentoring and customer relationship skills. Candidates for the role will ideally live in the Surrey/Sussex area.
Salary £25k-£30k, car/van, mobile, 20 days holiday and company pension scheme.
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