IT Support Technician

Recruiter
Rockfield Specialist Recruitment
Location
Weston-super-Mare, Somerset
Salary
20000.0000
Posted
10 Jul 2017
Closes
08 Aug 2017
Contract Type
Permanent
Hours
Full Time

IT Support Technician
Weston-super-Mare
£20,000 - £25,000

Our client is an entrepreneurial, fast growing SME operating in a high quality, manufacturing and service sector. Due to ongoing growth, they now seek to appoint a highly-motivated individual to support the day to day smooth-running and ongoing growth and development of IT.

This is a fantastic opportunity for a pro-active individual with a proven track record, to support the IT Manager, being the first point of contact for all IT requirements on site. The role offers an excellent opportunity to gain and develop a broad range of software and hardware experience, support systems, cloud, ERP, PC’s/printers, networking, barcode and handheld devices through to supporting some the manufacturing systems too.

Responsibilities

  • To deliver technical support for day to day business as usual activity
  • Assist the IT Manager with projects, i.e. the implementation of an updated ERP system
  • Be proactive and customer focused in support, suggesting and implementing any improvements in the technical response on site
  • Resolve tickets directly where possible

Key Skills:

  • Proven experience working with a technical support role
  • Superb customer service skills
  • A knowledge of Office 365 and ERP software would be advantageous
  • Experience providing support with windows servers 2012/2008/2003

For the right person this is an exciting opportunity with a business that operates at the highest levels of quality and has real momentum. The role offers significant potential for career progression, supported and mentored, whilst also offering a high degree autonomy.

If you are keen to take the next step on the ladder, we’d like to hear from you. If you are interested in more information please apply now on-line or contact Caroline Harvey at Rockfield Specialist Recruitment