Hotel Receptionist

Alexandra Sydney Associates
Newquay, Cornwall
£7.50 - £8.50/hour
10 Jul 2017
08 Aug 2017
Contract Type
Full Time
My client has an excellent opening for an experienced Receptionist / Reservations candidate with Hotel / Hospitality experience. This a wonderful chance to work with an exceptional team and provide fantastic levels of customer service and a positive experience for all that stay and visit the establishment.

Duties will include:
- Being first point of contact for all guests , bookings , enquiries and requests
-Taking bookings and advising existing and prospectus customers on packages and promotions available and advising on any information required as part of their upcoming stay
- Working as part of the front of house team to ensure customers’ expectations are met and exceeded
- Updating in house computer systems and taking information accurately and efficiency to ensure mistakes are not made
- All other reception duties as required including answering switchboard, emails and being on hand for all guest matters.

Ideal Candidate:
-Previous hotel or hospitality reception / reservations experience
- Excellent telephone manner and presentation skills, able to remain calm and polite at all times and offer exceptional levels of customer service
- Happy to work shifts and weekends
- Enjoy working with the general public and a passion for the hospitality and service sector
- A team player but also able to work own initiative

This role is an immediate start, paying £7.50ph £8.50ph depending on experience. Other benefits include working with a great team, free uniform, ongoing training and career development and discounts throughout the establishment. For full details please submit cv