AC Service Engineer

Combined Selection Group
Newcastle Upon Tyne, Tyne And Wear
10 Jul 2017
08 Aug 2017
Contract Type
Full Time

AC Service Engineer


Full Time | Permanent

£29,000 - £31,000 + Pension + 25 days holiday

CSG Talent has partnered with a leading Facilities Management company and are looking to recruit an Air Conditioning Service Engineer to be based at Siemens Hebburn & Heaton Works in Newcastle.

Job Purpose

To perform all planned and unplanned engineering activities relating to the running of an efficient HVAC department.

Principal Accountabilities

Support the Line Manager in the day to day implementation of company policies, procedures and standards necessary to maintain the integrity of ongoing operational activities and provide high quality service to customers in accordance with:

  • The Company Integrated Management System
  • The Employee Handbook
  • The Business Plan
  • Client Company Safety Procedures / Instructions
  • Company/Client Contract

Ensure all planned and reactive maintenance is completed according to the plan of work ensuring the all appropriate documentation is in place and that all safety and performance standards are met in accordance with the contract Service Level Agreements and Key Performance Indicators.

Complete appropriate records and documentation as required, including but not limited to, timesheets, job dockets, work orders, site audits and inspections and testing certification.

Ensure that all your technical training and capability is kept up-to-date.

Supervise specialist contractors and ensure all certification / documentation is completed in accordance with company and client requirements.

Liaise with and respond to the helpdesk in ensuring that urgent maintenance tasks are dealt with in accordance with contracted response times and that high standards of customer care are maintained.

Ensure good housekeeping and working practices are maintained and ensure that you represent the company in a professional manner at all times.

Obtain quotations and provide necessary information for the raising of orders to ensure task completion as required with a focus on offering the best possible value for money solution that is available.

Identify and implement operational improvements to ensure continued provision of high quality service.

Perform the role of call-out engineer as required in accordance with contractual requirements.

Perform the role of WSO (Work Supervisory Officer) as required.

Maintain specialist Plant and Equipment in support of client's production programmes as trained to do so.

Assist in other ad hoc functions within skills level, training and experience on an as-instructed basis Purpose.

To perform all planned and unplanned engineering activities relating to the running of an efficient HVAC department supporting client sites.


25 days annual leave

Auto enrol pension

Family friendly benefits

Company van