3rd Line Support Analyst - Administration, Exchange, Windows, TCP/IP, AD
Windows, Support, Exchange, AD, Active Directory, 3rd Line, TCP/IP, Office 365, Group Policy:
A 3rd line Support Analyst is required at a growing IT Support / MSP based in the heart of central London. Reporting directly to the Technical Director and Managing Director, you will be performing 3rd line support and admin tasks assigned to you as well as being involved with a variety of installation projects.
The role will be split between the office in Holborn and onsite at client locations in and around the capital. Above all you must be professional and experienced in a client facing role.
You must have strong/advanced skills allowing you to administer AND troubleshoot in the following areas:
Windows Server 2008 to 2012R2 (both setup and maintenance)
Windows Deployment Services
Office 365 administration and migration
General hardware and networking knowledge
TCP/IP, DNS, DHCP
Firewalls, Routers and switches
Great customer service skills
Excellent written and verbal communication skills
Prior experience working for a managed service provider would be a distinct advantage.
Any Microsoft / Cisco or similar certificates hugely advantageous.
Any Mac / Windows cross platform integration experience a plus.
Good career prospects and benefits package on offer for the right candidate and this is an opportunity to join a fun environment with a friendly supportive team.