Field Care Coordinator

Recruiter
Amber Home Carers Ltd
Location
London
Salary
£18000 - £22000/annum
Posted
10 Jul 2017
Closes
08 Aug 2017
Sector
Public Sector
Contract Type
Permanent
Hours
Full Time
The Field Care Supervisor is responsible for such managerial duties as are delegated by the Team Manager.
These will include but are not limited to:

• Carrying out visits to customers’ homes to carry out initial Customer Assessments and continuous monitoring
• Risk Assessments
• Start-up, administration and review of new support packages
• Customer Reviews
• Support Worker supervision & support
• Support Worker training (including recommendations for specialist courses)
• Support work: Fill-in & emergency cover
• Spot checks on support worker competency and on quality of care provision in partnership with the Branch manager
• Liaison with other agencies (eg Social Services) regarding service provision.
• Any other duties as reasonably required by the Branch Manager. The supervisor may also be asked to assist with administration (eg planning rotas) and on-call (out-of-hours telephone)

Job objectives and responsibilities:

• Manage and supervise all Branch Support Workers
• Provide appropriate supervision, training and support (including liaison as necessary with the training service)
• To visit and carry out the proper assessment and review of Customer needs to produce the appropriate care plan in line with contract requirements.
• To promote a professional image of the company in dealing with new care packages for Customers and commissioning authorities.
• To assist in the day to day management of area office business, and to facilitate local service delivery