Quality / Compliance Controller

Recruiter
Withheld
Location
Swansea Vale, West Glamorgan
Salary
18000.0000
Posted
10 Jul 2017
Closes
08 Aug 2017
Contract Type
Permanent
Hours
Full Time

Company Profile

Total Compliance Services Limited are a firm of independent compliance consultants, providing advice and assistance to intermerdiaries with regards to general insurance compliance and regualtion.

Key responsibilities:

  • Carrying out detailed file reviews to ensure quality and compliance standards have been achieved:

o Reviewing and analysing audio recordings.

o Reviewing and analysing written documentation including PDFs, Word and Excel documents.

o Produce high quality feedback / management information.

o Updating database records with results.

  • Understanding regulatory requirements and applying this knowledge to drive performance.
  • Liaising with the Compliance Manager to discuss the outcome and key details of file reviews.

Key skills required:

  • Analysis and Decision Making:

o Able to absorb and process information quickly and accurately.

o Exceptional level of attention to detail.

o Able to carry out root cause analysis to quickly identify issues.

  • Excellent Communication and IT skills:

o Written, verbal and via electronic methods.

o Proficient in Microsoft Windows and Office software.

  • Intermediate or higher Excel skills would be advantageous.
  • Driven and Motivated:

o Demonstrates passionate commitment to the business and our goals.

o Productive and hardworking with a high level of organisational and time management skills.

  • Delivers consistently high quality output.
  • Meets deadlines and timescales.

o Remains resilient and optimistic should change occur.

  • Personal Integrity

o Confidential and trustworthy.

Experience:

Relevant experience in compliance, analysis or research would be beneficial.

Benefits:

  • Competitive salary with 25 days holiday (inc bank holiday)
  • Free onsite Parking.
  • We are a people focused company and career development is at the heart of our training plan.
  • We offer individuals an exciting, dynamic environment in which you can develop your career.
  • A fantastic team atmosphere.

If you are interested in this position, please send a copy of your CV and covering letter online now.