Concierge, Members Club, West End, Up to 21k Benefits

James Webber Recruitment
London, South East England
10 Jul 2017
08 Aug 2017
Contract Type
Full Time

Concierge Need for a High Quality Members Club in the West End Up To £21,000 + Benefits

An exciting opportunity has arisen for an experienced Concierge to join a luxury high end accommodation establishment in the heart of the West End. The client is proud of their strong customer relationships and friendly atmosphere and are looking for an experienced Concierge who can deliver on the guest service experience. Due to the demand to servicing their discerning clients, they are looking for like-minded individuals who have worked in similar high end accommodation with experience in Front Door Attendant/Concierge to join their team on a permanent basis.

Job Description

As a Concierge you will be responsible for:

  • Meet and greet all guests into the property
  • Inform guests of property amenities, services, hours of operation and any other assistance
  • Transport guest luggage to and from guest rooms
  • Assist with H&S requirements on-site
  • Assist with other departments as and when required
  • Implementing and making sure policies and procedures are adhered to at all times along with the team
  • Assist with front desk with show rounds, room service and requests
  • Great communication skills

The Ideal candidate will be:

  • Experience in a similar Concierge guest service/porter role within high end accommodation/hotel properties
  • Must have a warm and engaging personality
  • Able to communicate at all levels and give clear direction to the team
  • Flexible to work various shifts
  • Good computer skills
  • Have a "can do" attitude
  • Good telephone manners and is well groomed
  • Be able to give verbal and written communication at all times
  • Used to being on their feet
  • Being proactive and being able to think on their feet
  • Used to dealing with different types of clientele with customer service being the top priority

The ideal candidate will have great organisational skills along with the passion and commitment in driving excellent service to the clientele and a proven track record in guest services/concierge in a high end hotel environment.

If this sounds like the ideal position, please apply below