Presales Consultant, Technical Sales, EMC, Data Storage, Surrey

IF Recruitment Ltd
Godalming, Surrey
10 Jul 2017
08 Aug 2017
Contract Type
Full Time

Our client has an opening for Presales Consultant, Technical Sales Consultant with EMC Data Storage Product knowledge.

This role is responsible for providing pre-sales, technical support for Dell EMC new business opportunities and to produce accurate and successful designs for new and improved services for our client’s existing and prospective customers. The role is also a point of escalation and advisor to junior members of the team.

Responsibilities include:

  • Perform a technical role in support of the solution i.e. Backup/Recovery; Data Archiving and Storage Networking, for our Dell EMC business

  • Lead the client and vendor relationships from a Technical and Pre-Sales Perspective

  • Deliver high quality solutions to Customers in response to varying business requirements and perform many assigned technical tasks including study, analysis, presentations, demonstrations and system design as well as administration functions

  • Maintain in-depth knowledge of industry standards relevant to the role

  • Liaise closely with the Sales, Professional Services and Project teams, proving technical advice and support

  • Work with sales team in assessing sales opportunities and subsequently developing the quality project plan for the logistical and top level technical content of any response to an invitation to tender or request for proposal.

  • Develop a full understanding of our Customer’s business, functional and commercial requirements with a view to creating long-term business relationships

  • Meet with customer to articulate alternative approaches, technical, commercial benefits and differences to a design that meets Customer needs

  • Apply creativity and judgement in the design of IT solutions related to project objectives

  • Improve knowledge within area of technical specialty to enhance the design of future customer solutions

  • Review and keep up-to-do date with latest whitepapers, red-books, manuals, industry best practice and road maps in relation to the client’s current product portfolio and core competencies

  • Peer review solution designs for other team members

  • Evaluate new technologies to expand the client’s product portfolio in line with customer requirements

  • Obtain and maintain technical accreditation's as required by the client

  • Represent the company to our Customers in the most professional way and continually ensure the delivery of operational excellence within every engagement

    Skills and Experience:


  • Strong Commercial Acumen
  • Experience in Dell EMC storage and data protection solutions
  • Excellent communication skills, both verbal and written
  • Enthusiastic team player with the ability to work from own initiative
  • Ability to design and present complex technical solutions
  • Demonstrable planning, time management and organisational skills
  • Proven track record of delivering high levels of customer service
  • Demonstrable report writing skills
  • Computer literate with Excel, Word and Outlook skills
  • Desire to progress and willingness to accept responsibilities over and above day to day duties
  • Ability to work well under pressure
  • Professional appearance and manners with ability to present own technical knowledge
  • Professional and constructive attitude in all work related matters
  • Ability to apply both a logical and methodical approach to all situations
  • Desirable:
  • Professional IT Certifications specifically in relevant Dell EMC, Cisco,Microsoft & VMware technologies
  • Specific experience of the following hardware product set is desirable, particularly:
  • Dell EMC Storage - Unity, Isilon, DataDomain, XtremeIO & ScaleIO, Compellent, ECS
  • X86 Servers - Cisco, Dell, Supermicro & HP
  • HyperConverged Solutions - Dell EMC VXRail, VXRack, XC
  • FC switches - Cisco and Brocade
  • Specific experience of the following software product set is desirable particularly:
  • Dell EMC DPS Suite - CloudBoost, DD Boost
  • Dell EMC Cloudarray
  • Specific experience with any of the following hypervisors:
  • VMware ESXi
  • Microsoft Hyper-V
  • Citrix XenServer &
  • KVM
  • Specific experience with any of the cloud providers:
  • AWS
  • Azure
  • Softlayer