IT Training Manager

Recruiter
Law Support
Location
City of London, London
Salary
50000.0000
Posted
09 Jul 2017
Closes
08 Aug 2017
Contract Type
Permanent
Hours
Full Time

This top City law firm is seeking to hire an experienced and ambitious IT Trainer to manage the delivery of all high quality classroom and one to one training to staff of all levels and to actively promote the use of IT software across the firm.

Reporting to the IT Director, whilst managing 2 junior trainers and working closely with all Business Support Managers, you will provide training support to the London and regional offices.

Duties include;

  • Conducting classroom and one to one training sessions
  • Training and support on all aspects of software and supported equipment
  • Promoting IT software by means of demonstrations and floor walking
  • Creating high quality supporting courseware including workbooks, manuals, quick reference guides
  • Ensuring good practice is adhered to consistently for all IT training solutions
  • Maintaining accurate training records
  • Provide back-up support to the IT Helpdesk
  • Participate actively in meetings as appropriate
  • Testing and review of newly acquired and potential software
  • Assist in assessing user requirements and work processes and tailoring training courses for practical adoption
  • Other training related activities as required

Technical Skills;

  • Microsoft Office Suite 2010
  • Strong knowledge of Adobe Captivate
  • Bighand Digital Dictation and Speech Recognition
  • Legal specific applications such as Carpe Diem, InterAction and Laserforms
  • Experience of supporting and training mobile devices including Blackberry, iPhone and iPad

The successful candidate will have a proven track record of providing IT training in a legal environment ideally, however would possibly look at an experienced IT Trainer who has worked for a large corporate company. Strong communication and interpersonal skills are essential as well as experience of developing on-line electronic training material. To apply contact Neil Hagan quoting ref. NH-ITT-07.07.17