Automotive Service Advisor

Progress Recruitment Solutions UK
Ipswich, Suffolk
09 Jul 2017
08 Aug 2017
Contract Type
Full Time

Service Advisor required for Franchised Main Dealership in Ipswich
Salary: £19 - 23,000 DOE + Bonus
Monday - Friday + Saturdays on a rota

Progress Recruitment Solutions (UK) Ltd are currently seeking to recruit an Automotive Service Advisor on behalf of our client, a very successful Main Dealership in Ipswich, Suffolk

You will be responsible for:
-Booking customers vehicles in for Service, MOT or repair
-Advising on any work required along with any additional costs
-Arranging collection/delivery of cars and providing courtesy cars where necessary
-Invoicing and taking payments
-Advising on warranty issues, repairs and advisory notes
-Liaising between the customer, workshop and manufacturers via telephone, email and face to face
-Going the extra mile to delight the customer and provide 1st class customer service

The ideal candidate will:
-Have a desire to succeed in a Customer Service environment with one of the best brands around
-Have a Full UK Driving licence
-Be well presented, professional with fantastic interpersonal and communication skills
-Be driven and motivated
-Provide excellent customer service
-Be keen to develop a career in the motor trade
-Be passionate about the motor trade & would love to work for a prestigious brand

This is a great opportunity to work within a Prestigious Main Car Dealer with a brand offering on-going training and Manufacturer accreditations. Whilst Motor Trade experience in a Service Advisor / Aftersales Advisor / Customer Contact Executive role is preferred, we'd like to hear from candidates with a background in customer service with a positive attitude and willingness to learn. It can be a busy and pressurised environment so you'll need to be resilient and have the personality and know how to overcome objections and delight your customers!

To apply, please send your full CV to Adam Wilks at Progress Recruitment Solutions (UK) Ltd quoting Job Reference PRS12386

Unfortunately we are unable to contact every application that we receive, if you do not receive a response please assume that you have been unsuccessful with this particular application, however if you have automotive experience we will keep your details on file and contact you should a vacancy arise that matches your skills and experience.

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