Service Advisor

Recruiter
Driven Motor Jobs
Location
Norwich, Norfolk
Salary
18000.0000
Posted
09 Jul 2017
Closes
08 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Motor Trade Jobs, Automotive Vacancies: Automotive Service Advisor Required in Norfolk

Salary: Up to £18,000 Basic, OTE £22,000 Per Annum
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies: Service Advisor Required for Automotive Main Dealer - Service Advisor Jobs - Norfolk

An exciting opportunity has arisen to join a busy main dealership as a Service Advisor. The company prides itself on delivering a consistently high standard of customer care at all times, and is seeking a new Service Advisor to join their team.

Main Job Function:
As Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public. Receive customer enquiries by telephone and in person, and successfully convert these into bookings maximising service, sales and profitability by selling core, value added and incremental products. To accurately record vehicle information, service history, and effectively follow-up and prospect customers.

Key tasks as a Service Advisor include:
• Ensure customers are aware of service and repair work required to their vehicles in a professional manner
• Advise on estimated costs of repairs and work to be undertaken
• Sell additional products as appropriate to customers’ needs
• Advise on timescales and collection arrangements
• Produce job cards on in-house computer system
• Update customer and vehicle records
• Document all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

Experience Required:
Experience as a Service Advisor within a main dealership is essential. A full valid driving licence is also essential for this role.
The ideal person will have a friendly approach to customers and an engaging personality with great attention to detail offering the highest levels of customer satisfaction.

Submit your up to date CV, ensuring you include all your contact details, including your mobile phone number, postcode and your email address.

NB: Your details will not be sent to any of our client’s without your permission.

Apply in absolute confidence by sending your CV to Maria Willet or call Maria /

Driven Motor Jobs

Previous Motor Trade Dealership experience is essential,