Aftersales Executive

Recruiter
KPI People Ltd
Location
Northampton
Salary
£21000 - £27000 per annumtxtSalaryFrom=21000
Posted
09 Jul 2017
Closes
08 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Our prestigious Northampton based client is recruiting for an Aftersales Executive.

As an Aftersales Executive, you will be a primary point of contact for customers who require their vehicles servicing/maintaining.

Your key responsibilities will include: managing the flow of information between the Workshop Team, your colleagues within the wider Aftersales Team and the customer; accurately qualifying and documenting the customer’s needs and requirements; confirming information such as the customer’s contact details and payment method; calculating workshop capacity using a bespoke system; managing the allocation and administration of courtesy service vehicles; ensuring that customers fully understand the work that has been carried out; and proactively addressing any issues.

A full UK driving licence and previous experience is required.

£21,000 + bonus

Key Skills: Service Advisor, Aftersales Advisor, Service Receptionist, Service Team Leader, Service Team Manager, Senior Service Advisor Northampton, Wellingborough, Kettering, Milton Keynes, Northamptonshire