3rd Line Technical Engineer

Great Find Recruitment
Wembley, Greater London
£30000 - £40000/annum Neg
09 Jul 2017
08 Aug 2017
Contract Type
Full Time
rd Line Engineer

Are you an experienced 3rd Line Engineer? Are you happy to join an established IT Managed Service Provider with a list of Corporate Clients they provide overall Services, Solutions and Support to both in the UK and Internationally? Then this may the next exciting challenge in your career.

The role;

• Based in Wembley with client site visits where required, in and around London
• To provide 3rd and some 2nd line support for all customer services (internal and external)
• To ensure quality and timely delivery of all support services
• To provide delivery on pre-sales (solutions), engineering and projects
• To attend pre-sales meetings to assist in developing solutions
• To fill the gap between Specialist and Consultants when required
• Ensure all work is documented correctly
• Comply with ISO Procedures

Technical skills

• Operating Systems - Microsoft 2003/2008/2012 Server, Linux (Linux+ Certification or equivalent experience may be accepted)
• Virtualisation - VMware 6.x, Hyper-V
• Citrix –XenApp 6.x, 7.x XenDesktop 6.x, Netscaler 10.x, 11.x
• MS Exchange 2010, 2013, O365 Hybrid environment email systems
• MS SQL 2008, 2012
• Experience with Apache, Tomcat, Nginx, IIS
• Backups solutions using Veritas and Symantec products: BackupExec and NetBackup, Veeam, Ahsay, Acronis.
• Symantec, McAfee, Trend and Sophos anti-virus systems
• Network and server performance configuration and monitoring using products such as Nagios, Nable, MS SCOM and MS SCCM.
• Systems reporting and analysis, providing server optimization and best practices guides.
• In-depth knowledge of HP, IBM and Dell from entry-level to enterprise-level servers and SAN storage
• Switching and Routing – CISCO 2960, 3750, 2821, 2851, 6504e, HP ProCurve, 3COM, Netgear
• Experience with CISCO ASA, Checkpoint, SonicWall E-Class, Juniper
• Web Filtering – WebSense, CISCO Ironport
• Experience with Standardized Service Management Methodologies such as ITIL

Training and Qualifications
• Microsoft Certified Solutions Expert (MCSE) on Microsoft Windows 2008 (but preferably 2012)
• Microsoft Certified Systems Administrator: Messaging (MCSA) on MS Windows 2003
• Linux+ Certification
• IBM Certified Solution Architect - Cloud Computing Infrastructure or similar
• Citrix Certified Administrator (CCA),
• VMware Certified Professional VCP 5 (or better 6)
• Citrix XenDesktop 7 Solutions

If you have experience as a 3rd Line Engineer with experience around the required technologies, then please do not hesitate to apply for immediate consideration