Technical Optimization Engineer/Consultant – Slough - £60,000 + bon

Dome Recruitment
£60000 - £65000/annum + bonus + car allowance
09 Jul 2017
08 Aug 2017
Contract Type
Full Time
Technical Optimization Engineer/Consultant – Slough - £60,000 + bonus + benefits


We have an exciting opportunity for a Technical Engineer/Consultant to join the Customer Optimization team based in Slough. As the Technical Engineer will build trusted technical relationships with customers, working hand in hand with developers to implement best practices and improvements to customer-owned application software. Consultancy is provided through all stages of the customer development cycle and where appropriate, includes development of local solutions to achieve business goals.

Core Qualifications:

• Plan and execute regular engagement with existing key customers to maintain and enhance relationships, making proactive use of current my client’s customer data to offer technical consultancy, product and project solutions.
• Demonstrate a broad range of technical product knowledge to assist and guide our customers to realize maximum value from my client’s content, products and services.
• Provide technical recommendations to customer-owned applications and workflows for maximum efficiency and best in class performance, including but not limited to 3rd party solution integration, local scripting or one-off customized solutions.
• Build technical account plans, highlighting opportunities for improvements and agreed actions and next steps to realize full potential.
• Engage with a range of internal stakeholders to deliver a consistent experience for our key customers; internal stakeholder groups include Sales & Account Management, Commercial Operations and API Support and Development teams.
• Pre-sales support and consultation
• Post-sales tactical development and implementation support
• Local customer optimization and ongoing business performance reviews
• Consultancy through high priority re-contract and retention activities

Knowledge, Skills & Abilities:

• Minimum of 5 years of experience in a software development environment.
• Demonstrable track record of defining, developing and deploying customer facing solutions.
• Experience with coding and integrating XML
• Common understanding of front end (B2C) technologies and platforms such as JavaScript, .NET, etc.
• Excellent analytical skills that include end to end process and systems analysis.
• Must be able to travel 20-40% in and out of region

Please get in touch with Joey at Dome Recruitment for more information. Tel: (Apply online only)