Front of House / Receptionist (Car dealership)

Auto Skills UK
Romford, Greater London
£16000 - £18000/annum
09 Jul 2017
08 Aug 2017
Contract Type
Full Time
Location: ROMFORD
Salary: Circa £16,000 - 18,000 + BONUS

The role of a FRONT OF HOUSE / RECEPTIONIST is to ensure that all customers and visitors are greeted, both personally and over the telephone in a friendly, welcoming and efficient manner and offered refreshments as appropriate to create a friendly warm environment for them to experience.

Key responsibilities and accountabilities:
We are looking for a confident individual who enjoys dealing with people in person and has an excellent professional telephone manner.
This is a pro-active role where first impression is critically important, from a polite and attentive welcome to walk-in customers to a timely, professional and helpful answer to our calls.

Duties include
·Welcoming customers into the dealership and directing them in an attentive helpful and welcoming manner
·To greet customers and visitors in a friendly manner, either introduce them to the person they have come to see or sit them down in the customer waiting area
·Offer refreshments where appropriate, inform the person they have come to see and make sure they are comfortable whilst waiting.
·To ensure refreshments are always available.
·Supervising and coordinating of the driver’s daily diary
·Prepare and distribute used car stock list.
·Providing suitable refreshments for visitors, answering incoming calls and professionally directing them to the relevant department
·Maintaining the showroom’s customer waiting area, point of sale material and hot beverage facilities
·The Dealership Host/receptionist will also cover the lunch hour of our telephone switchboard receptionist.
·To answer and deal with telephone calls quickly and efficiently and that messages are passed to those concerned.
Please write a cover to express why you feel you will suitable for this position and why you would like to get into the motor trade, we are looking for people who have worked in a retail customer service environment.

To apply please call or send your CV to Lucy Joy – - Tel: (Apply online only) (Mobile Friendly) Mobile - (Apply online only)