2nd Line Software Support Team Leader

Recruiter
Oscar Technology
Location
Southport, Merseyside
Salary
25000.0000
Posted
09 Jul 2017
Closes
08 Aug 2017
Contract Type
Permanent
Hours
Full Time

2nd Line Software Support Team Leader - Southport, Liverpool, Preston, Wigan, Ormskirk, Skelmersdale - ITIL, Software Support, SaaS, Route-cause Analysis, SLAs - up to £35,000

The Role

A 2nd Line Software Support Team Leader with experience of ITIL, Software Suppot, SaaS, Route Cause Analysis, SLAs is required to join a global company.

You will provide effective leadership to the rest of the 2nd Line team, ensuring SLAs are being met. You will be a mentor to other members of their team, helping them to improve individually and as such helping the team to improve as a whole.

Effective route-cause analysis will ensure that the service your team provides is of the highest standard. As well as this, you will help to provide hands on support for multiple products and systems.

2nd Line Software Support Team Leader requirements:

  • ITIL
  • Software Support
  • SaaS
  • Route Cause Analysis
  • SLAs

The Client

They are the leading global information services company, providing data and analytical tools to clients around the world. They help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. They also help people to check their credit report and credit score, and protect against identity theft.

They employ approximately 16,000 people in 39 countries.

Apply Now

If you are a 2nd Line Software Support Team Leader with experience of ITIL, Software Suppot, SaaS, Route Cause Analysis, SLAs then this is an incredible opportunity to join a world leading brand.

If you think you are what we are looking for then don't delay, Apply Now.

2nd Line Software Support Team Leader - Southport, Liverpool, Preston, Wigan, Ormskirk, Skelmersdale - ITIL, Software Support, SaaS, Route Cause Analysis, SLAs - up to £35,000

Oscar Technology Limited is acting as an Employment Agency in relation to this vacancy.