Senior Project Manager

QBE Financial
City Of London, London
09 Jul 2017
08 Aug 2017
Contract Type
Full Time

Role Purpose

Project Managers are responsible for delivery of initiatives for QBE. You will provide overall direction, coordination, implementation, execution, control and completion of assigned projects ensuring consistency of delivery against business and IT strategy, commitments and goals.

You will manage the effective delivery of initiatives that answer the stated requirements and enables business strategic objectives. Projects will be process, people focused, with elements of IT. You will work within agreed time and to budget to successfully shape, design and deliver the project, ensuring that it meets business needs with a focus on quality of delivery and using change management tools to implement a smooth transition into service or business as usual.

General Description

  • Apply a structured project methodology and lead change management activities, including:
  • Manage the end to end lifecycle of project including production of and maintenance of necessary artefacts such as Project Plans, Risks and Issue management, budget tracking and project governance.
  • Supporting and engaging senior leaders
  • Definition of roles and responsibilities
  • Change Impact Assessments
  • Change management strategy
  • Stakeholder Analysis and Change resistance management.
  • Planning of Roadmaps, Communications, Training, Transition etc.
  • Coaching managers and supervisors through Change (Change Curve, Learning styles etc.)
  • Integration of change management activities into project plan
  • Evaluation and planning of business readiness
  • Ensure relative definition and measurement of success metrics are in place and monitor change progress
  • Conformance to agreed and active standards, processes and templates in order to ensure appropriate methods and approaches are adopted
  • Project manage the delivery of business initiatives (both business and technical solutions) to ensure completion against agreed objectives and timescales and smooth transition into a BAU state
  • Identify and monitor project risks and issues, managing inter-dependencies between workstreams and projects, implementing solutions and providing recommendations
  • Co-ordinate project testing activity, ensuring activity is in project and resource plans and that test cycles are correctly implemented
  • Deliver appropriate reports and presentations to project boards, key stakeholders, Business Partnering Portfolio Management and all governance forums to support the delivery of business change projects
  • Build and maintain strong relationships with key internal stakeholders and external suppliers to ensure project delivery meets business needs
  • Ensure the change readiness of the receiving business unit and manage the programme implementation to minimise disruption and ensure full benefit realisation
  • Manage project governance to ensure timely business decisions are made and appropriate change requests are raised with costs approved in advance of expenditure
  • Work within overall budget constraints to manage project budgets, supporting the monitoring of expenditures and costs against delivered and realised benefits in line with budget constraints
  • Maintain all project documentation in accordance with governance processes to ensure best practice
  • Provide leadership and support for the project team, which may include the management of third party resources

Preferred Requirements


  • Corporate insurance industry
  • Business improvement, change management principles, methodologies & tools.


  • Project Management or equivalent experience
  • Change management desirable


  • Establish and maintain strong relationships, influencing others, including senior stakeholders and sponsors
  • Manage process improvements
  • Estimate resources
  • Manage projects of varying sizes and scopes
  • Collaborate effectively colleagues
  • Manage multi-skilled resources to ensure business focused outcomes Management of project budgets and finances
  • Report writing - develop effective reports, proposals and presentations


  • Organizational change from small to large scale.
  • Stakeholder management
  • Management of third party Vendors matrixed internal teams.
  • Excellent analytical, conceptual, and problem-solving abilities.

Essential Requirements

  • Qualifications in Programme / Project Management or equivalent experience
  • Experience and knowledge of business improvement and change management principles, methodologies & tools.
  • Solid understanding of the change curve and how people go through a change
  • Solid understanding of the change process and management of business readiness
  • Ability to establish and maintain strong relationships, influence others and move toward a common vision or goal at all levels of the organisation.
  • Experience with large-scale organizational change efforts.
  • Exposure to process improvement & resource modelling taking into account the business implications
  • Ability to manage projects of varying sizes and scopes
  • Senior Stakeholder management experience, ability to collaborate effectively with all third party Vendors and internal IT Teams.
  • Excellent analytical, conceptual, and problem-solving abilities.
  • Report writing - develop effective reports, proposals and presentations
  • Budgetary awareness for management of project budgets and finances
  • Deliver at pace and fully understand all aspects of delivery
  • 100% E2E accountability
  • Leadership skills - able to manage multi-skilled resources and get the best out of them to ensure successful outcomes