Technical Support Manager

MPI Limited
Slade Green, Greater London
£47500/annum pension, free travel
09 Jul 2017
08 Aug 2017
Contract Type
Full Time
Job Title: Technical Support Manager
Salary :Circa £47,500
Based at :Slade Green & Ramsgate
Hours of work :37
Duration: Permanent
Start : ASAP

Purpose of the Role
This role is to lead and manage the Technical Support team based at Slade Green and Ramsgate depots to provide an excellent support service to the Engineering directorate. The team are focused on investigating technical issues and making recommendations to continually improve the rolling stock for our passengers.

About you
Ideally, you should be able to demonstrate the following:-
At least 4 years experience in a Traction & Rolling Stock engineering environment.
Degree or HNC / HND in an Engineering discipline.
Knowledge of reliability growth models and techniques together with experience and application in a technical or operational environment. 
Technical knowledge of Rolling Stock systems and operation, software and Diagnostic Tools. 
Knowledge of Rolling Stock Maintenance Management structure and systems and as well as all associated maintenance documentation.
Experience in project management particularly structured time management and planning, resource identification and utilisation and prioritising. 
Proven leadership experience, communication and interpersonal skills. 
Articulate in written and oral communication.
Practical application and knowledge of IT systems, including Windows, Word, Excel and MS Project or equivalent.
Good knowledge of Railway Group Standards and ROGS and relevant rail related standards. 
Knowledge of Interoperability (RIR) and Technical Standards for Interoperability useful but not essential.
Working knowledge of the Network Rail operational rule book including those applicable to DC EMU rolling stock.

Working here
Based from our Engineering Depots Slade Green & Ramsgate, you will be required to work 37 hours per week.  You will be responsible for providing on call support when required. The post holder must also be able to obtain PTS certification.

Extra benefits
As well as a generous salary, we offer an impressive benefits package which includes a Contributory Final Salary Pension Scheme and free travel on the company's rail services, GTR, London Midland and Gatwick Express rail services. After a qualifying period, you can also look forward to reduced rate travel on other train operators, including European services – benefits which extend to family members
You’ll receive a generous annual holiday entitlement and access to an array of discounts for retail and leisure products through our ‘Benefits for You’ scheme