Store Manager - Stockton
Are you a Store Manager or senior Assistant Manager looking to take that next step in your career?
Do you want to work for an established footwear retailer?
UK's leading Footcare / Footwear brand is currently seeking an enthusiastic and committed Concession/Practise Manager to join their business and play a lead role in the ongoing success of their Store / Clinic in Stockton.
Established in 2006 with 80 sites nationwide offering a unique service and products that make them standout from the rest. Seeking a skilled and experienced Concession Manager who can be a strong decision maker whilst have the ability to ensure the customer service received from the store is second to none.
Roles and Responsibilities
As a Concession Manager you will manage and motivate your team to increase sales and ensure efficiency
Managing stock levels and making key decisions about stock control
Analysing sales figures and forecasting future sales volumes as well as analysing and interpreting trends to facilitate planning and forecasting
As the Concession Manager you will be dealing with staffing issues: recruitment; conducting appraisals and performance reviews; and providing or organising training and development
Ensuring standards for quality, customer service and health and safety are met
Promoting the organisation locally by liaising with local schools, newspapers and the community in general
Organising special promotions, displays and events
Updating colleagues on business performance, new initiatives and other pertinent issues
As Concession Manager you will be maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing
As Concession Manager you will initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market
To be suitable for the role you must have the below:
The ability to lead and motivate a team with excellent communication and 'people' skills and a strong commitment to customer service
The ability to work under pressure and handle challenging situations with confidence, drive and enthusiasm
The ability to understand and analyse sales figures and manage KPI's