Internal Sales/ Contract Engineer

Solutions Recruitment
Sunderland, Tyne And Wear
09 Jul 2017
08 Aug 2017
Contract Type
Full Time

My client who are a leading engineering business who supply equipment to the Oil & Gas, Process industries currently require a internal sales/ contract engineer to join them on a permanent basis.

Duties are as follows:

• Responsible for the management of contracts from handover of order until final inspection release/delivery and acceptance at site whichever is required under the contract

• Liaise with clients, to provide specific project management services to support the identified and agreed customer needs

• Responsible for the control and flow of all documentation and the preparation of data dossiers for suppliers and customers

• Provide technical assistance and input as required

• Participate in the specification, sourcing and negotiations of sub orders as required

• Conduct program milestone reviews, track open issues and report the status along with corrective actions using available and agreed tools (including CRM)

• Interface with Quality Department and oversee the preparation of documentation

• Manage the Customer interface- (Project Engineering, Customer Engineering, Customer Purchasing)

• Ensure all contracts meet set SLA’s

• Attend site visits and contract reviews as required

• Manage post order changes, delays and escalations to ensure correct on time deliveries.

• Manage warranty and post warranty issues and recovery activities as required

• Maintain regular contact with key suppliers.

• Liaise and negotiate with other departments such as Sales, Operations, Quality and Finance

• Assist with the collation and information for performance reports with monthly stats & KPIs as required

• Ensure compliance with and conform to ISO and client defined standards and specifications

• Ensure all work is carried out in accordance with company policies and rules with particular emphasis on working safely

• Any other ad-hoc duties that may be delegated by the Contracts Manager that are within the capabilities of the Contracts Engineer