Internal Sales/ Contract Engineer

Recruiter
Solutions Recruitment
Location
Sunderland, Tyne And Wear
Salary
28000.0000
Posted
09 Jul 2017
Closes
08 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time

My client who are a leading engineering business who supply equipment to the Oil & Gas, Process industries currently require a internal sales/ contract engineer to join them on a permanent basis.

Duties are as follows:

• Responsible for the management of contracts from handover of order until final inspection release/delivery and acceptance at site whichever is required under the contract

• Liaise with clients, to provide specific project management services to support the identified and agreed customer needs

• Responsible for the control and flow of all documentation and the preparation of data dossiers for suppliers and customers

• Provide technical assistance and input as required

• Participate in the specification, sourcing and negotiations of sub orders as required

• Conduct program milestone reviews, track open issues and report the status along with corrective actions using available and agreed tools (including CRM)

• Interface with Quality Department and oversee the preparation of documentation

• Manage the Customer interface- (Project Engineering, Customer Engineering, Customer Purchasing)

• Ensure all contracts meet set SLA’s

• Attend site visits and contract reviews as required

• Manage post order changes, delays and escalations to ensure correct on time deliveries.

• Manage warranty and post warranty issues and recovery activities as required

• Maintain regular contact with key suppliers.

• Liaise and negotiate with other departments such as Sales, Operations, Quality and Finance

• Assist with the collation and information for performance reports with monthly stats & KPIs as required

• Ensure compliance with and conform to ISO and client defined standards and specifications

• Ensure all work is carried out in accordance with company policies and rules with particular emphasis on working safely

• Any other ad-hoc duties that may be delegated by the Contracts Manager that are within the capabilities of the Contracts Engineer