Concierge - Extremely High End Development

Abbatt Property Services
West London, London
09 Jul 2017
08 Aug 2017
Contract Type
Full Time

OPEN DAY THURSDAY 13TH JULY BETWEEN 10AM - 6PM. This is your opportunity to fast-track registration! Read more below!


We're looking for an experienced Concierge to take care of an extremely high end development in Mayfair.

The Concierge is responsible for assisting with the management of the day-to-day operation of the Concierge desk, ensuring the concierge create a positive first impression and provide superior levels of customer service that meets the development & its resident's needs and expectations.

You MUST have proven concierge experience and have exceptional personal presentation.


  • To perform your duties and provide concierge services, in the prescribed manner, as instructed by the Estate Manager or Property Manager
  • To inspect, on a daily/nightly basis, all internal areas of the private residential buildings and report any defects, security or health and safety concerns to the Estate Manager
  • To set an example for other staff members by being courteous and helpful to all occupiers in addition to members of the public, other staff, guests, and to contractors employed on the estate
  • To enter all relevant comments/details in the concierge log
  • To receive and keep safe registered mail and deliveries for residents
  • To ensure deal with all general telephone enquiries and log messages.
  • To ensure the development is a well-managed, safe, clean and secure environment in which to live and work
  • To enter all relevant comments/details in the development logs
  • To have an in depth working knowledge of the development

Health and Safety

  • To ensure that all incidents or accidents are logged accordingly
  • To adopt and implement the procedures directed by the Managing Agent or their Health and Safety Consultant
  • To assist with the annual fire and health and safety risk assessments.

Concierge services

  • To supervise any keys which may be held. To ensure that they are correctly logged in and out in accordance with agreed procedures
  • To receive and keep safe registered mail and deliveries for residents


  • Patrol of the building and monitoring of CCTV
  • Ensuring the safety of residents and building


  • Residential/5*hotel concierge experience
  • Exceptional personal presentation
  • Evidence of assisting management in day to day operation of the concierge desk
  • Fabulous customer service
  • High level of written and spoken English

Working Hours: Week 1 Monday and Friday 3pm-10pm and Saturday and Sunday 7am-7pm then following week Monday, Tuesday, Friday 3pm-10pm and Saturday and Sunday 7am-7pm.

*Due to the large number of applications received we are unable to respond to every applicant. We apologise in advance*


Come to our Open Day Thursday 13th July between 10am - 6pm. This is your opportunity to fast-track registration! We have lots of different roles available all over London, whether you are looking for a permanent or a temporary position.

Roles we are recruiting for NOW







There is no need to book an appointment, all you need to do is drop in, bring your passport (and other relevant documents) and your up-to-date CV.

Meet us at Swan House 37-39 High Holborn WC1V 6AA!